Frequently Asked Questions

Frequently Asked Questions

Find answers to the most common questions about our certification training programs, course formats, enrollment process, and special offers. If you need further assistance, our team is always ready to help!

We offer comprehensive training and mentoring programs for globally recognized PMI® certifications, including Project Management Professional (PMP®), Certified Associate in Project Management (CAPM®), Program Management Professional (PgMP®), Portfolio Management Professional (PfMP®), PMI Agile Certified Practitioner (PMI-ACP®), PMI Risk Management Professional (PMI-RMP®), PMI Scheduling Professional (PMI-SP®), PMI Professional in Business Analysis (PMI-PBA®), PMI PMO Certified Professional (PMI-PMOCP™), Disciplined Agile Foundations (DAF), and Disciplined Agile Senior Scrum Master (DASSM). All programs are delivered by PMI Authorized Trainers and include expert mentoring, practical insights, and hands-on learning to help you succeed on exam day and in your professional practice.

We offer both options of online and in-person. Our programs are available as live online sessions, where you can join from the comfort of your home or office, and as in-person bootcamps at select locations worldwide. This flexibility allows you to choose the format that best fits your schedule and learning preferences.

You’ll receive end-to-end support throughout your learning journey. This includes live access to expert PMI-Authorized Trainers during sessions, interactive Q&A opportunities, study materials and post-class support for clarifying doubts. Where applicable, you’ll also get access to our learning portal or mobile app with class recordings, learning resources, mock exams and practice questions. Our team provides guidance and support on exam application, preparation strategies, and regular progress check-ins to ensure you stay on track and confident until exam day.

Enrolling is simple and can be done in just a few steps:

  1. Choose Your Program – Browse our upcoming bootcamps, live online mentoring programs, or self-paced learning options on our website.
  2. Register Online – Complete your registration through our secure checkout page. If you need assistance, you can also contact us directly, and we’ll guide you through the process.
  3. Receive Confirmation – Once registered, you’ll receive a confirmation email with course details, schedules, and joining instructions.
  4. Get Ready to Learn – Before the class begins, we’ll share any pre-class study materials and provide access to our learning portal or app so you can start preparing.

Yes! We offer several ways to save on our mentoring and bootcamp programs. Discounts are available for members of select PMI® Chapters, professionals in our outreach categories (such as veterans, women professionals, and differently-abled professionals), and for group enrollments of three or more participants.

Please note that discounts apply to the full program fee, and only one discount or promotional offer can be used per order per calendar year. To check your eligibility and claim a discount, contact us at info@vcareprojectmanagement.com.

The duration depends on the certification and learning format you choose. Our live online and in-person bootcamps typically run for 2 to 5 days, while mentoring programs are delivered over multiple weekly sessions to give you time to absorb and apply the concepts. Self-paced learning programs give you flexible, on-demand access to recorded sessions, allowing you to study at your own speed.

Yes. Upon successfully completing the program, you will receive a Certificate of Completion from vCare Project Management. This certificate validates your participation and can be used to claim PMI Professional Development Units (PDUs) where applicable. For bootcamps and mentoring programs, we also provide guidance on reporting your PDUs to PMI so they count toward your certification maintenance.

Yes. We are a PMI® Premier Authorized Training Partner (ATP #3998). Our programs provide the required contact hours for exam eligibility and award Professional Development Units (PDUs) that count toward maintaining your PMI certifications. Each course is fully aligned with PMI’s latest standards and Exam Content Outlines to ensure you’re well-prepared.

Yes, we understand that schedules can change. You can switch to a future batch or program, subject to availability, at no additional cost if you notify us in advance (typically at least 7 days before your class start date). If you need to switch after the program has started, we’ll work with you to find the best possible option — such as joining missed sessions in the next batch or accessing class recordings to stay on track.

Absolutely. We provide comprehensive application support, including:

  • Eligibility review
  • Experience narrative refinement
  • PMI audit readiness
  • Application submission walkthrough

Yes. To ensure a highly interactive and personalized learning experience, we intentionally keep our class sizes small and focused. This allows participants to engage with the instructor, ask questions, and receive individual attention. For most programs, we cap enrollment at a manageable number (typically 15–20 participants per session).
For organizations or larger groups, we also offer dedicated private batches that can be scheduled exclusively for your team, tailored to your availability and learning objectives.

We run multiple classes throughout the year to suit different time zones and schedules. New batches are typically added every few weeks for popular programs like PMP®, PgMP®, and PfMP®, and on a rolling basis for other certifications. You can always check our Programs page for the latest schedule and secure your spot early.
If you do not find what you are looking for, please contact us via info@vcareprojectmanagement.com or our Contact Us page — we may be able to arrange a custom class or notify you about upcoming dates.

  • Bootcamp: Intensive, fast-paced program covering all exam domains in 2–5 days.
  • Group Mentoring: Weekly sessions over 4–6 weeks with interactive discussions, assignments, and personalized guidance.
  • Personal Mentoring: Custom-paced, one-on-one coaching designed for your schedule and learning style.

We want you to feel confident about your enrollment. Our programs follow a clear refund policy, which outlines eligibility, timelines, and conditions for refunds or rescheduling. You can review the full details here: Refund Policy.

Yes, we provide customized training for organizations, government bodies, and project teams. We’ve partnered with global enterprises and government agencies for tailored certification programs.

You’ll receive 3 months of post-training support via email and chat. Mentoring and premium programs may include extended support, additional mock exams, and review sessions.

We offer:

  • Online Bootcamps (live virtual instructor-led)
  • Physical Bootcamps (in select global locations)
  • Group Mentoring Programs (structured weekly sessions)
  • Personal Mentoring (one-on-one sessions)
  • Recorded Programs (on-demand self-paced videos)

Yes. Most of our programs include one full set of mock exam questions to help you practice under real exam conditions.
For additional practice, you can purchase from our vCare PM Exam Mentor mobile app (iOS | Android) or our Exam Simulator, which provide extensive question banks, timed practice tests, and detailed explanations to help you master every exam domain.

Please follow these steps to activate your Exam Simulator:
1. Use a Gmail Account – Make sure you have a Gmail account ready.
2. Login – Go to https://examsimulator.vcareprojectmanagement.com/login.php and log in using your Gmail account.
3. Notify Us – Once you’ve logged in, email us at team@vcareprojectmanagement.com with your purchase details.
4. Access Setup – Our team will activate your access within 6–12 hours and confirm via email.
📌 Tip: If you don’t see the access email in your inbox, please check your spam/junk folder before contacting us again.

  • Personalized attention and mentoring
  • High success rate (8% of global PgMP and PfMP certified professionals are vCare alumni)
  • Globally recognized instructor
  • Comprehensive programs covering strategy, application, mock exams, and final review